
All‑in‑one starter CRM for small teams.
14 days ago
The CRM is intuitive and has saved us from spreadsheet chaos. However, on the free/starter plans, you get zero human support. It's all community forums and knowledge base articles. We had a simple billing question and it was impossible to talk to a person. You're on your own until you start paying them real money.
10 months ago
The free CRM is a great hook. But as soon as you need automation or more advanced features, you have to upgrade to the Starter Suite or Professional plans, and the price jumps significantly. It's a classic land-and-expand model. The product is great, but be prepared for the sales pitches to upgrade.
11 months ago
It's amazing how much HubSpot gives you for free. Contact management, deal tracking, and email integration are all included. For a small business or startup, it's the perfect way to get organized without a big investment. The interface is clean and easy to learn. It's the central source of truth for our whole team.