All‑in‑one starter CRM for small teams.
2 months ago
The CRM is intuitive and has saved us from spreadsheet chaos. However, on the free/starter plans, you get zero human support. It's all community forums and knowledge base articles. We had a simple billing question and it was impossible to talk to a person. You're on your own until you start paying them real money.
11 months ago
The free CRM is a great hook. But as soon as you need automation or more advanced features, you have to upgrade to the Starter Suite or Professional plans, and the price jumps significantly. It's a classic land-and-expand model. The product is great, but be prepared for the sales pitches to upgrade.
about 1 year ago
It's amazing how much HubSpot gives you for free. Contact management, deal tracking, and email integration are all included. For a small business or startup, it's the perfect way to get organized without a big investment. The interface is clean and easy to learn. It's the central source of truth for our whole team.
