Access licensed therapists online with flexible messaging and live sessions.
4 months ago
I was hesitant about online therapy, but my schedule is crazy. BetterHelp matched me with a counselor within 24 hours who actually specialized in my issues. Being able to message them in between weekly video sessions is a huge plus. It feels more continuous than traditional therapy. It's pricey, but cheaper than private practice out-of-pocket.
10 months ago
I went through three therapists in a month. One ghosted me, one was clearly distracted during our video call, and the third just sent generic worksheets. The matching algorithm feels random. Also, they don't take insurance, which makes it incredibly expensive compared to finding a local provider in-network. Not recommended for serious mental health needs.
12 months ago
Dealing with severe anxiety made going to an office impossible. BetterHelp bridged that gap. The journal feature in the app is great, and my therapist checks it before our sessions. Having the support in my pocket makes me feel safe. The financial aid application was also straightforward and helped reduce the cost.
